Q&A

Who should I call if it’s a crisis?

If you are hurting yourself or you feel suicidal, tell someone immediately. Tell someone. It might feel like in the moment things won’t get better, but we are here to tell you they will!

There are trained people who can help and can even come right to you. Contacting a crisis line is free and confidential.

“I’ve saved two people’s lives because they told me ‘you know what, I’m going to kill myself,’ and I took them seriously enough to call their parents or to call the police.”

Mobile Crisis

Mobile crisis teams have counselors who will talk to you over the phone or come to you wherever you are. They can take you to the hospital if necessary or make an appointment for you. The service is free and available 24/7.

  • In Connecticut, call 211 to reach mobile crisis.
  • If you’re under 18, after you dial 211 just press 1 for Child Guidance to speak to a crisis counselor immediately.
  • If you’re over 18, ask for the number for the Adult Mobile Crisis team near you.

911 & CIT

You can always call 911 to get an ambulance. If you ask for someone with CIT (Crisis Intervention Team) training, that person will know better how to help you. They can take you to a hospital for psychiatric assistance.

Phone & Text Hotlines

When you really need to talk, the American Federation for Suicide Prevention runs a hotline that you can call any time, day or night. (You don’t have to be suicidal.) Call 1-800-273-TALK (-8255). You can also call 1-800-SUI-CIDE.

The Crisis Text Line (CTL) is toll-free and is specifically for teens & young adults. You can contact them 24/7 to talk to a trained counselor about any issue from being lonely, to bullying, pregnancy, coming out, problems with your family, etc. Text “CTL” to 741741.

The Trevor Lifeline is an LGBTQ resource—specifically for young people who are lesbian, gay, bisexual, trans, or questioning and may be in crisis or feeling suicidal. Call 24/7 for a safe and judgment-free place to talk: 866-488-7386. There are also text and chat options during evening hours.